Customer Service AI: Accountability and Transparency Requirements under the EU AI Act24. June 2026EU AI Act, RegulationCustomer service AI with autonomous decision-making requires transparency, auditability, and clear accountability structures under the EU AI Act, especially when classified as a high-risk AI system. Share on:
Governance and Accountability Lag Behind AI Investment15. June 2026Claude AI, Cybersecurity, RegulationThe speed of investment in AI technology outpaces organizations’ ability to scale governance and accountability measures accordingly. Share on:
