Voice-Based AI Systems Unlock New Business Opportunities for Mid-Market Companies29. June 2026AI Models, Claude AIVoice-based AI telephony solves the mid-market’s chronic availability gaps by automating recurring inquiries while seamlessly handing over complex issues to employees at costs below 200 euros per month. Share on:
AI in Customer Service: Who Is Liable for Algorithmic Decisions?17. June 2026EU AI Act, RegulationCX leaders underestimate that they face liability under the EU AI Act when AI systems in customer service make high-risk decisions. Share on:
