In a nutshell: Zscaler automates Zero-Trust administration through AI agents and expands support for multi-cloud environments and network segmentation.
Zscaler has extended its SASE platform with AI agents and enhanced cloud capabilities to reduce management overhead for distributed security architectures. The expansion addresses growing complexity in securing users, partners, and cloud workloads.
Security vendor Zscaler has expanded its Zero-Trust SASE platform. According to the company, it processes over 750 billion transactions daily. AI-driven protection policies are continuously optimized from this data. New features include the ZAgent Framework – a system of AI agents for automated management and monitoring of platform components – as well as a ZDX agent for analyzing user experience disruptions such as WiFi outages or endpoint issues.
For CISOs, automation of error analysis, policy review, and root cause investigation is central. Zscaler is responding to a well-known problem: security teams today spend too much time on fragmented tools and their integration. The ZAgent Framework is designed to simplify configurations through voice and text inputs and proactively identify misconfigurations – without teams having to react after the fact.
The platform expansions address concrete operational use cases. These include a Chromium-based browser extension for unmanaged devices and BYOD scenarios, as well as B2B Exchange for secure application connections between enterprises without elaborate firewall rulesets. For multi-cloud environments, Google Cloud Platform is now integrated; for Kubernetes environments, microsegmentation capabilities have been added to prevent lateral movement after successful intrusions.
The approach follows the guiding principle that traditional firewall and VPN models are increasingly insufficient for modern infrastructures. Zscaler positions the expansions as an automation and consolidation solution for heterogeneous security environments rather than a multiplication of tools.
Source: www.it-daily.net · Published June 24, 2026
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